Privacy Policy & Cookies

Privacy Policy

Last updated: August 2025

Privacy Policy Update (for website / Rooster Spain launch)

Update regarding Eymar Distribuciones Nauticas S.l. (Go Sailing Shop Website)

As of 01/09/2025, Rooster Sailing Ltd has acquired the website & Subscriber Mailing List asset of Eymar Distribuciones Nauticas S.l.in Spain (Go Sailing Shop Website). This means that Rooster is now the data controller for any personal data previously held by Eymar Distribuciones Nauticas S.l. (Go Sailing Shop Website)

If you were a newsletter subscriber you data has been transferred securely to Rooster so that we can continue providing you with product updates, offers, and customer support.

You continue to have the same rights under the UK GDPR and EU GDPR, including:

  • The right to access the personal data we hold about you.
  • The right to rectify any inaccurate or incomplete data.
  • The right to erasure (“right to be forgotten”).
  • The right to object or withdraw consent to receiving marketing communications at any time.
  • The right to data portability.

If you wish to unsubscribe from marketing emails, you can do so at any time by clicking the unsubscribe link in our emails or by contacting us directly at privacy@roostersailing.com.

For more details about how we process personal data, please read our full Privacy Policy.

At Rooster Sailing Ltd (“Rooster”, “we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, whether through our website, by email, by phone, at events, or in person.

We comply with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and the Data Protection Act 2018.

1. Who we are

Rooster Sailing Ltd is a company registered in England and Wales (Company No: 04037973) with its registered office at F2/F3 Fort Wallington Industrial Estate, Military Road, Fareham, Hampshire, PO16 8TT, United Kingdom.

If you have any questions about this policy or how we handle your data, please contact us:

  • Email: privacy@roostersailing.com
  • Telephone: 01243 389997
  • Address: F2/F3 Fort Wallington Industrial Estate, Military Road, Fareham, Hampshire, PO16 8TT

 

2. What personal data we collect

We may collect and process the following types of personal data:

  • Identity data: Name, title, date of birth, gender.
  • Contact data: Billing address, delivery address, email address, phone number.
  • Account data: Login details, account preferences.
  • Transaction data: Details of purchases, payments, and order history.
  • Technical data: IP address, browser type, device type, login data, cookies, and analytics information about how you use our website.
  • Marketing and communication data: Your marketing preferences and interactions with our campaigns.
  • Event/partnership data: If you engage with us at events, sponsorships, or through sailing clubs and associations.

We do not intentionally collect special category data (such as health information) unless you provide it voluntarily for a specific reason (e.g., custom sizing for clothing).

 

3. How we collect your data

We collect data in the following ways:

  • Directly from you when you create an account, place an order, subscribe to our newsletter, contact us, or engage with us at an event.
  • Automatically when you use our website through cookies and similar technologies.
  • From third-party partners, such as distributors, sailing clubs, or sponsorship programmes, where you have given permission for your data to be shared.

 

4. How we use your personal data

We use your data for the following purposes:

  • To process and deliver your orders.
  • To provide customer service and respond to your enquiries.
  • To manage your account and maintain records.
  • To send you relevant marketing communications where you have consented or where we have a legitimate interest.
  • To personalise your online experience and improve our website.
  • To meet our legal, tax, and accounting obligations.

 

5. Legal bases for processing

We will only process your personal data when the law allows us to. Common bases include:

  • Contract: To fulfil an order or provide services you requested.
  • Consent: Where you have given clear permission (e.g., newsletter sign-up).
  • Legitimate interests: To improve our services, promote our products, and support customers, provided your rights are not overridden.
  • Legal obligation: Where processing is necessary to comply with UK or EU law.

 

6. Sharing your data

We do not sell your personal data.

We may share your data with:

  • Delivery partners and couriers.
  • Payment providers and fraud prevention services.
  • IT and system providers (e.g., website hosting, email platforms).
  • Event partners and sponsored sailing clubs, where relevant.
  • Regulators, HMRC, or law enforcement where legally required.

If we transfer data outside the UK/EEA, we ensure it is protected with appropriate safeguards (e.g., adequacy decisions, Standard Contractual Clauses).

 

7. Marketing

You may receive marketing communications from us if you have opted in or if you are an existing customer and we have a legitimate interest.

You can opt out at any time by:

  • Clicking the unsubscribe link in our emails.
  • Changing your account preferences.
  • Contacting us directly.

 

8. Data retention

We keep your personal data only as long as necessary for the purposes set out in this policy, including to meet legal, accounting, or reporting requirements. Generally:

  • Customer records: up to 7 years after your last order.
  • Marketing data: until you withdraw consent or opt out.
  • Website analytics: shorter periods, depending on the cookie used.

 

9. Your rights

Under data protection law, you have the following rights:

  • To access a copy of your data.
  • To correct inaccurate data.
  • To request erasure (“the right to be forgotten”).
  • To restrict or object to processing.
  • To withdraw consent at any time.
  • To request portability of your data.

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK, or your local data protection authority in the EU.

 

10. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

 

11. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and gather analytics. You can manage cookies through your browser settings. Please see our separate Cookie Policy for more details.

 

12. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you directly.

 

13. Business Transfers and Mailing Lists

If we acquire another business or its assets, we may also acquire its customer information and mailing lists. Where this happens, we will only use your personal information in accordance with this Privacy Policy and applicable data protection laws.

If your information has been transferred to us in this way, we will notify you and give you the option to update your details or opt out of any marketing communications. You will always retain your rights to access, amend or delete your data, and to withdraw consent for marketing at any time.

 

Cookie Policy

Last updated: August 2025

This Cookie Policy explains how Rooster Sailing Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide a better browsing experience, and supply information to the site owners.

Cookies may be:

  • First-party cookies – set by our website.
  • Third-party cookies – set by other websites/services for analytics, advertising, or embedded content.

Cookies can also be:

  • Session cookies – deleted when you close your browser.
  • Persistent cookies – remain until they expire or are deleted.

 

2. Types of cookies we use

  1. Strictly Necessary Cookies
    • These are essential for our website to function. They enable features such as shopping basket management, secure login, and payment processing.
    • These cookies do not require your consent.
  2. Performance & Analytics Cookies
    • Help us understand how visitors use our site so we can improve it (e.g. Google Analytics, heatmaps).
    • We only set these with your consent.
  3. Functional Cookies
    • Allow the website to remember choices you make (such as language, region, or login details) and provide enhanced features.
    • Set only with your consent.
  4. Targeting & Advertising Cookies
    • Used to deliver relevant advertising, measure campaign effectiveness, and track browsing activity across different websites.
    • We will only use these with your explicit consent.

 

3. Legal basis for cookies

Under UK law (UK GDPR and PECR), we do not set non-essential cookies (analytics, functional, or advertising) without your consent. Essential cookies are set because they are necessary to provide you with the services you request.

 

4. How we obtain your consent

  • When you first visit our site, you will see a cookie banner that allows you to accept, reject, or manage cookie preferences.
  • You can change your preferences at any time by clicking the “Cookie Settings” link in the footer of our site.

 

5. Managing and disabling cookies

You can withdraw consent at any time via our Cookie Settings or by adjusting your browser settings to block or delete cookies. Please note that blocking essential cookies may prevent parts of our website from working correctly.

For more information, you can visit:

  • ICO – Cookies guidance
  • AboutCookies.org

 

6. Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. The updated version will always be available on this page with the “last updated” date shown at the top.

 

7. Contact us

If you have any questions about our use of cookies, please contact us:

Rooster Sailing Ltd
Email: privacy@roostersailing.com
Address: F2/F3 Fort Wallington Industrial Estate, Military Road, Fareham, Hampshire, PO16 8TT.